Salesforce Commerce

Optimize your Salesforce Commerce storefront for the age of AI agents.

For Salesforce Commerce customers who want their storefronts best positioned for agentic search and AI-driven product discovery.

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The Challenge

AI agents are evaluating your storefront differently than humans.

When ChatGPT, Gemini, or Copilot evaluates your Salesforce Commerce storefront, they don't see your carefully designed shopping experience. They see raw HTML, incomplete structured data, and missing machine-readable signals.

Inception Agents sits in front of your storefront and ensures every AI agent receives the structured, optimized content it needs to recommend your products.

The Approach

Edge proxy. Zero Salesforce changes.

The integration works at the network level using a Cloudflare Worker proxy or DNS-level routing. Your Salesforce Commerce instance stays completely untouched.

When an AI agent visits your storefront, it receives enriched JSON-LD, llms.txt, commerce protocol endpoints, and structured product data. Human visitors pass through to your normal storefront with zero latency impact.

Integration Options

Both approaches require zero modifications to your Salesforce Commerce instance.

Dashboard Connector (SFCC)

Recommended

Connect your Salesforce Commerce Cloud instance directly from the Inception Agents dashboard. Uses SFCC Shopper APIs (SCAPI) for catalog sync and real-time webhook ingestion.

  1. 1 In the Inception Agents dashboard, go to Connectors and select Salesforce Commerce Cloud
  2. 2 Enter your SFCC SCAPI credentials: Client ID, Client Secret, Organization ID, and Short Code
  3. 3 Product catalog syncs automatically via SCAPI with SLAS OAuth 2.0 authentication
  4. 4 Webhook ingestion endpoint registered for real-time product and inventory updates

Cloudflare Worker Proxy

Deploy a Cloudflare Worker in front of your Salesforce Commerce storefront. All AI agent traffic is intercepted and optimized at the edge. Zero changes to your Salesforce instance.

  1. 1 Our team provisions a Cloudflare Worker configured for your storefront
  2. 2 DNS is updated to route through the Worker (CNAME to proxy.inceptionagents.com)
  3. 3 The Worker detects AI agents, serves optimized content, and proxies human traffic unchanged
  4. 4 Your Salesforce Commerce storefront continues to operate normally

DNS-Level Proxy

For organizations that prefer a managed proxy approach. Route your domain through our edge network for automatic agent detection and optimization.

  1. 1 Add your domain in the Inception Agents dashboard
  2. 2 Update your DNS CNAME to point to proxy.inceptionagents.com
  3. 3 Our edge network handles all agent detection and content optimization
  4. 4 Human visitors are proxied to your Salesforce origin with zero overhead

DNS Configuration

Type: CNAME
Name: @
Target: proxy.inceptionagents.com
Proxied: Yes (orange cloud)

Verify the Integration

# Test AI agent detection
curl -s -H "User-Agent: GPTBot/1.0" \
  https://your-salesforce-store.com/ | head -50

# Test llms.txt
curl -s https://your-salesforce-store.com/llms.txt

# Test Agent Card
curl -s https://your-salesforce-store.com/.well-known/agent.json

Enterprise Features

Built for enterprise requirements.

Security, compliance, and dedicated support for Salesforce Commerce deployments.

A2A Concierge

A dedicated AI agent that negotiates with shopping agents on your behalf using the Agent-to-Agent protocol. Handles complex product queries, bulk pricing, and multi-step purchase flows.

SSO / SAML Integration

Connect your existing identity provider. Your team accesses the Inception Agents dashboard through your corporate SSO, with role-based permissions.

Audit Logging

Full audit trail of every agent interaction, content change, and configuration update. Exportable logs for compliance and security review.

Dedicated Support

Named account manager, priority response times, and quarterly business reviews to optimize your AI agent strategy.

Inception Points

Auto-generated from your SFCC catalog. AI enrichment, health scores, and version control. Agents browse your store like a personal shopper with full context.

What the integration provides

Capability Details
llms.txt Auto-generated from your product catalog and site content. Updated as your catalog changes.
JSON-LD Enrichment Product structured data with competitive positioning, feature comparisons, and availability signals.
Agent Detection Identify ChatGPT, Perplexity, Gemini, Claude, Grok, Copilot, and 40+ other agent types.
Commerce Protocols ACP, UCP, and Copilot Catalog protocol support for direct agent-to-store communication.
A2A Concierge Agent-to-Agent protocol support for complex multi-step negotiations with shopping agents.
Analytics Full AI agent traffic attribution, conversion tracking, and visibility scoring.
Inception Points Auto-generated agent-facing catalog from your SFCC data. Browsable products, categories, and deals with AI enrichment.

Talk to our team about Salesforce integration.

Our enterprise team will scope the integration, handle setup, and ensure you're best positioned for AI agent traffic.

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